Performance Management for Retail Managers, Part 3: Dealing with Performance Problems - Counseling, PIPs, and Terminating Team Members

This is the third of 3 Modules of “Performance Management for Retail Managers.”  The student will learn about and discover:

•       How to Analyze Performance Problems

•       The Difference Between Performance Improvement Plans, Progressive Discipline, and Counseling

•       How to Conduct a Formal Counseling Session

•       The Progressive Discipline Process

•       Documenting Counseling to Avoid Complaints and Litigation

•       How  and When to Terminate a Team Member

•       The Doctrine of “At Will” or Without Cause Terminations

This Module may be purchased individually, but it is recommended that the user purchase the “Performance Management” Bundle.  The user receives a 30% discount when purchasing the 3 Modules together.

Target Audience: Retail Managers, Retail Field Managers, Retail Managers In-Training

Course Length: 30-45 minutes

Keywords: performance management, goals, goal setting, motivation, SMART Goals, Expectations, coaching, counseling

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