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Performance Management for Retail Managers, Part 3: Dealing with Performance Problems - Counseling, PIPs, and Terminating Team Members



This is the third of 3 Modules of “Performance Management for Retail Managers.”  The student will learn about and discover:


       How to Analyze Performance Problems

       The Difference Between Performance Improvement Plans, Progressive Discipline, and Counseling

       How to Conduct a Formal Counseling Session

       The Progressive Discipline Process

       Documenting Counseling to Avoid Complaints and Litigation

       How  and When to Terminate a Team Member

       The Doctrine of “At Will” or Without Cause Terminations


This Module may be purchased individually, but it is recommended that the user purchase the “Performance Management” Bundle.  The user receives a 30% discount when purchasing the 3 Modules together.

Target Audience: Retail Managers, Retail Field Managers, Retail Managers In-Training

Course Length: 30-45 minutes