Performance Management for Retail Managers, Part 3: Dealing with Performance Problems - Counseling, PIPs, and Terminating Team Members
This is the third of 3 Modules of “Performance Management for Retail Managers.” The student will learn about and discover:
• How to Analyze Performance Problems
• The Difference Between Performance Improvement Plans, Progressive Discipline, and Counseling
• How to Conduct a Formal Counseling Session
• The Progressive Discipline Process
• Documenting Counseling to Avoid Complaints and Litigation
• How and When to Terminate a Team Member
• The Doctrine of “At Will” or Without Cause Terminations
This Module may be purchased individually, but it is recommended that the user purchase the “Performance Management” Bundle. The user receives a 30% discount when purchasing the 3 Modules together.
Target Audience: Retail Managers, Retail Field Managers, Retail Managers In-Training
Course Length: 30-45 minutes
Keywords: performance management, goals, goal setting, motivation, SMART Goals, Expectations, coaching, counseling
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